Contact information
Questions before you order, or need help with an existing one? We're here.
support@heirloomkin.com — fastest way to reach us. Please include your order number (if you have one), the name you entered, and photos if something is wrong.
Response time
We reply within 1–2 business days, Monday to Friday, 9am–6pm (GMT+7). During November–December replies may take up to 2 business days.
Social
Instagram @heirloomkin · Pinterest @heirloomkin · Facebook /heirloomkin
Business information
HeirloomKin is operated by Tran Dinh Hoang (sole proprietor), 19 Dinh Thi Thi Street, Van Phuc Urban Area, Hiep Binh Ward, Ho Chi Minh City 700000, Vietnam. Our design and customer-service team is based in Vietnam. All products are embroidered, packed, and shipped from our production partner's facilities in the United States, so every order ships domestically within the US.